Refund policy

Return Policy 

Last updated January 01, 2023

 

Thank you for your purchase. We hope you are happy with your purchase. However, If you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or store credit. Please see below for more information on our return policy.

 

RETURNS 

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS 

To return an item, place the item securely in its original packaging, and mail your return to the following address:

The SmartAss Look 

Attn: Returns (ENTER YOUR ORDER# HERE)

The SmartAss Look
13061 Rosedale Hwy
Ste G #1036
Bakersfield, CA 93314

Please remember to enter your order# so that we will know who to refund. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

After receiving your return and inspection of the item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

EXCEPTIONS

The following items cannot be returned:

  • T-Shirts
  • Nail Art
  • Custom items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

         Please Note 
  • A 35% restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@thesmartasslook.com or (678) 690-9595

 

 

 

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